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Tech Support/Consulting – 5 hour pack

Tech Support/Consulting - 5 hour pack

Tech Support is available in packs of 5 hours, valid for 6 months. Skype calls including screensharing (either you 'drive' and we coach, or we 'drive' and you can see what we are doing and refer to it later as training) - will be recorded (only with your permission!) and provided to you via dropbox or youtube as an added bonus. T

$750.00

Tech Support and general consulting is available in self-service prepay packs of 5 hours, valid for 6 months.

Skype calls including screensharing (either you ‘drive’ and we coach, or we ‘drive’ and you can see what we are doing and refer to it later as training) – will be recorded (only with your permission!) and provided as an added bonus.

The resulting video recordings will be provided to you for future reference either via dropbox or as a private youtube link.

Phone calls are not recorded unless you call in to a special number (that will be provided) and you give me your express permission. (We recommend allowing the calls to be recorded for accountability and so you can listen to them back and reduce future questions, as you have a record of the answers!)

Email responses to questions are also timed.

All hours will be tracked in a project manager so you can always see your balance.

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